FAQ'S

Q - I have just placed an order, can I amend or cancel it?

A - To meet our dispatch timings we may begin work on your order as soon as the order is placed. If you wish to amend an order please email us straight away at info@maddies.org.uk and we will do our best to help you, if you order has not already been dispatched.

 

Q - I have a discount code, How do I use it?

A - Please enter your discount code in the discount box when going through the checkout process. Please make sure that you select the ‘update’ button for this to be applied to your order. Please note that only one discount code can be used per order.

 

Q - How do I pay for an order?

A - We like to give you plenty of payment options, so you can use any of the cards listed on the site or alternatively you can pay through PayPal. We also take security very seriously, so you have peace of mind that your details will be safe with us.

All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.

 

Q - I want to sell Maddie's seasonings, herbs and spices how do I go about this

A - We offer an extremely competitive price list with a potential for a try before you buy system where you can begin selling our products without having to pay anything upfront! For those wanting to stock our brand we offer many other incentives and services to go above and beyond to assist in working together.

We also offer a drop shipping and referral programme on a commission based system for individuals who would like to sell our products from home that has absolutely no cost to you! Simply earn up to 40% of every sale you make

For more info on any of the above please email info@maddies.org.uk

 

Q - Are Maddie's seasonings, herbs and spices suitable if I am on a diet plan?

A - YES. They are usable on most diet plans. With over a decade of experience in the fitness & healthy eating lifestyle a lot of the recipe's were developed specifically to make lower calorie diet foods taste amazing and full of flavor.

 

 Q - Shipping info

A - We aim to ship out the same day wherever possible using royal mail 1st class for larger orders we may use 2nd class or another courier to cut down on cost to the customer but still on a 2-4 day delivery time estimate